Reservation and cancellation for lessons at Max
As you may have noticed, we have switched to a new reservation system as of 1 January 2018. By and by this turns out to work well for everyone and we know how to make a reservation. We are very happy with this (and probably you are too)!
Unfortunately, we have noticed that sometimes small things go wrong. Generally this has to do with the fact that people do not sign out timely for lessons. We would also like to inform you that you can also/must unsubscribe from lessons in the reservation system if you do not attend this lesson.
You go to the participants list of the lesson you booked for, you select the lesson in your app and the list will appear. At the bottom you will see the 'Cancel booking' (“Boeking wissen”) button.
We would kindly yet urgently ask you to cancel your booking for a lesson as early as possible if you know that you are not going to attend. In this way a place will be made available for someone else. The sooner you do this, the better!
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